The Secret Language of Business How to Read Anyone in 3 Seconds or Less by Unknown

Author:Unknown
Language: eng
Format: epub

c07

JWPR052-Hogan

November 16, 2007

16:30

Char Count=

Personal Interactions

111

Slowly lower your index finger and as you do, slowly move your

gaze to the person, not changing the expression on your face.

“Idiots. Hi John, what can I do for you?”

Keep the angry and intense look on your face.

Glare right into John’s eyes.

Say nothing else.

Hold this position.

John will say one to three sentences if not, “I’ll come back later.”

Your time at work is something you probably don’t cherish.

You probably would rather be with your spouse or children or at

the club.

Always be kind to your coworkers, but feel free to be angry toward

that computer screen.

For Your Sanity

The most effective “Do Not Disturb” sign is to have your

eyes closed, breath coming slowly and deeply and your arms

crossed over your chest.

They will leave you alone.

Deception

The role of body language in deception is the subject of a great

deal of research and investigation. It is not only valuable in terms of interpersonal relationships but also has very practical applications in society, too. Lie detectors are a good example of how body language

can be measured to help indicate degrees of deception.

Some nonverbal behaviors are obvious and common indicators

of deception such as darting eyes, exaggerated facial expressions, or

shifting weight back and forth. Others are not so obvious and require

close attention to spot. If you’ve ever played poker you probably know

c07

JWPR052-Hogan

November 16, 2007

16:30

Char Count=

112

The Secret Language of Business

what I mean by this. Poker is at its heart a game of deception and

most players have nonverbal cues that reveal when they are bluffing.

Professionals call these cues “tells” and go to great lengths to read

those of others while hiding their own.

Children have an especially hard time keeping their body language

under control when attempting to deceive someone because they

have not had enough life experience to develop that control. Most

parents can tell immediately when a child is attempting deception by

a combination of their words and their body language. They tend to

look down and avoid eye contact or sometimes make excessive eye

contact and try very hard to convince you of their earnestness. A child might have trouble sitting or standing still during deception, and those with really tender hearts may break down sobbing right in the middle

and admit what they were really trying to do.

The Lie

Detecting deception is no easy task.

There are different kinds of deception and there are differ-

ent degrees of deception.

Some kinds of deception like omission occur when some-

one doesn’t tell you something that is important. They leave it

out.

“I was at the bar last night, honey.”

vs.

“I was at the bar last night honey, and then I met this

woman who . . . ”

There are also errors of commission.

“This car has never been in a car accident.”

(It actually has—twice.)

The first key point you need to understand is that not all

lies are evident in nonverbal behavior. There are zero clues or

cues for many lies.

c07

JWPR052-Hogan

November 16, 2007

16:30

Char Count=

Personal Interactions

113

Some people are good liars. Some people are pathological

liars. Some people rehearse what their story will be over and

over so it comes naturally.

Other times when people lie there are cues and clues.

There are a number of things I look for when I think some-

one might be deceiving me.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.